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Hertz Australia Online Check-In


At Hertz, we’re proud to continually put our customer experience at the forefront of everything we do. That’s why we’re excited to launch our new Online Check-In system that makes car rental easier than ever before.

From making a reservation through to ID verification, Hertz Online Check-In puts you in control.

Why Us Online Check-In?

The Online Check-In is easy and convenient to use. By verifying your licence and payment details ahead of pick-up, you save time at the service counter and can get straight to enjoying your rental.

After you’ve made your reservation, you’ll receive your confirmation email with next steps on how to complete the online ID verification process. ID verification is done digitally using your smartphone, all you need to have on hand is your credit card and driver’s licence. After these key details are submitted, you’ll be prompted to verify your identity using your smartphone’s camera - talk about a selfie that saves you time!

Car Rental At Your Fingertips - The Online Check-In Process

Once you open the Online Check-In on your smartphone, you’ll be guided through the simple process to allow for increased speed of service at pick-up.



Ensure you have your driver’s licence and credit card handy and are on a mobile device

Ensure you have your driver’s licence and credit card handy and are on a mobile device*

Enter your Hertz Reservation Number, Surname & Driver’s Licence number

Enter your Hertz Reservation Number, Surname & Driver’s Licence number†

Verify your credit card details

Verify your credit card details††

Submit a photo and driver’s licence

Submit a photo of your driver’s licence to verify

Selfie video time

Take a short video selfie to verify your identity




Moving Into The Future With Hertz

We’ve reimagined every step of the car rental journey with our digital platform transformation, to bring you an innovative and elevated experience that reflects your needs.

Hertz Online Check In is now rolling out across Australia. To find out more information or get started today, begin your reservation online or download the Hertz app.