Contact Us

Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.

Contact Us

Have a question? Find an answer by visiting the link below.

Email Us

Use the following categories below to email us regarding your questions or comments.

 

General Inquiries- Please choose one of the following:

 

Lost and Found (U.S Locations)

 

Call Us

Domestic Reservations

For Local Reservations:
Phone Number:
13 30 39
Email:
ausres@hertz.com
Fax Number:
+61 (0)3 9698 2295
Hours of Operation:
Mon-Fri 0800 - 2000, Sat-Sun 0800-1700 (EST)
Additional Service Numbers:
Hertz Gold plus Rewards:
1800 500 023
Wheelchair Accessible Vehicles:
1800 801 122
Hertz Claims Management
Email (for Australian Damage claims only)
hcmclaimsau@hertz.com
Customer relations: For Past Rentals Only
Phone:
1800 550 078
Email:
aushertzcustrel@hertz.com