Car Hire and Car Rental Deals in Australia

Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.

Have a question? Find an answer by visiting the link below.

Search Frequently Asked Questions by Keyword

If you would like to reach out to a customer service agent, please fill out a customer support form

Get a Receipt

If you are contacting us for a copy of a receipt from a recent rental, you can now access these at the receipt request page to save you time.

If you prefer, send us a quick message. Our friendly team is here to provide service within minutes on any questions or concerns on our social channels.

Email Us

Use the following categories below to email us regarding your questions or comments.

Lost and Found (U.S Locations)

Call Us

Domestic Reservations

For Local Reservations:: Phone Number:
13 30 39; Hours of Operation:
Mon-Fri: 0800-1900, Sat-Sun: 0800-1600 (EST)

Additional Service Numbers:: Hertz Gold plus Rewards:
1800 500 023; Wheelchair Accessible Vehicles:
1800 801 122

Hertz Claims Management: Email (for Australian Damage claims only)
hcmclaimsau@hertz.com

Customer relations: For Past Rentals Only: Phone:
1800 550 078; Submit Form:

Click here.