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Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.

Contact Us

Have a question? Find an answer by visiting the link below.

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If you would like to reach out to a customer service agent, please fill out a customer support form



Get a Receipt
 

If you are contacting us for a copy of a receipt from a recent rental, you can now access these at the receipt request page to save you time. 

Contact Us on Social Media
 

If you prefer, send us a quick message. Our friendly team is here to provide service within minutes on any questions or concerns on our social channels.
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Email Us

Use the following categories below to email us regarding your questions or comments.


Lost and Found (U.S Locations)

  • Gold Club Profile Updates/Status
  • A Past Rental - Billing Questions or Comments/Feedback
  • Receipt not Found?
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Call Us

Domestic Reservations

For Local Reservations:
Phone Number:
13 30 39
Hours of Operation:
Mon-Fri: 0800-1900, Sat-Sun: 0800-1600 (EST)
Additional Service Numbers:
Hertz Gold plus Rewards:
1800 500 023
Wheelchair Accessible Vehicles:
1800 801 122
Hertz Claims Management
Email (for Australian Damage claims only)
hcmclaimsau@hertz.com
Customer relations: For Past Rentals Only
Phone:
1800 550 078
Submit Form:

Click here.

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